Healthcare & Insurance

Turn claims documents into validated, auditable transactions.

Lupin brings intelligent claims capture together with information governance, workforce operations and asset control for healthcare organisations and insurers.

Your policy or claims administration platform remains the system of record. LupinScript handles the document-heavy work around it—from intake and validation to exceptions and confirmed-data handoff.

Claims and healthcare operations

A controlled path from incoming claim to confirmed data.

LupinScript handles variable document quality and rule-driven review without forcing the organisation to replace its core claims platform.

Multi-channel claims intake

Receive claim forms through monitored email, secure upload or API, including PDFs, scans and mobile photographs.

Insurance claims OCR

Use OCR and AI-assisted classification to extract printed or handwritten claim information into structured fields.

Claims validation

Check member details, policy standing, benefit rules, tariffs, supporting evidence and organisation-specific requirements.

Exception management

Route missing information, possible duplicates and low-confidence fields to a controlled human-review queue.

Confirmed-data handoff

Send reviewed claim data to the existing policy or claims platform through structured APIs and webhooks.

Wider healthcare governance

Control records, contracts, invoice-to-PO checks, workforce compliance and medical or operational assets.

Inside the Lupin ecosystem

Intelligent capture with governance around every decision.

The Lupin interfaces below show the capture, compliance and workforce-control layers that support claims and wider healthcare operations.

LupinScript scan and document capture interface

LupinScript

Capture documents into governed workflows

Scanned and digital documents enter a controlled process where data, classification and review decisions remain traceable.

LupinScript compliance management workspace

LupinScript

Rules and evidence remain visible

Teams can connect requirements, exceptions, assessments, actions and supporting evidence in one compliance view.

LupinHCM workforce compliance and governance dashboard

LupinHCM

Workforce compliance

Professional certifications, policies and workforce-governance activities can be monitored alongside operational delivery.

Connected operations

Automate the routine. Escalate the uncertain.

Only confirmed data moves downstream. Low-confidence fields, missing evidence and rule exceptions remain visible for human review.

Email, API or uploadOCR and extractionRules and validationException reviewSystem handoff

Designed for

Healthcare and insurance teams managing regulated, document-heavy work.

  • Medical schemes
  • Claims administrators
  • Healthcare insurers
  • Hospitals and clinic groups
  • Employee health funds
  • Healthcare support organisations

Map your first claims workflow with Lupin.

Start with one claim type, define the validation and exception rules, connect the existing system of record, then expand after a controlled pilot.