Information we collect
We may collect information you submit through website forms and the Lupin Solutions Architect, including your name, work contact details, organisation, requirements and conversation content. We may also record page, campaign and interaction information needed to understand and improve the service.
How we use information
We use this information to respond to enquiries, prepare demonstrations or solution discussions, manage partner and sales opportunities, improve our website and assistant knowledge, protect the service and meet applicable operational or legal requirements.
AI-assisted conversations
The Lupin Solutions Architect uses automated processing to answer questions and provide preliminary solution guidance. Responses may require confirmation during discovery. Visitors should not submit passwords, confidential records, personal health information or other sensitive operational data through the public chat.
Sharing and service providers
Information may be processed by service providers that support our website, hosting, analytics, communications, customer management and AI capabilities. We limit use to the purpose of delivering and improving the service.
Retention and security
We retain information for as long as reasonably needed for the enquiry, commercial relationship, service improvement, security and applicable obligations. We use organisational and technical controls intended to protect the information in our care.
Your choices
You may choose not to provide optional information. You may ask Lupin Technologies to access, correct or delete information, subject to applicable requirements and legitimate retention needs.
Contact us
Use our contact page for privacy questions or requests concerning information submitted through this website.
Contact Lupin Technologies